Reliable Energy for Every Sterling Household

Residential Electric Services

Get affordable electricity rates, NextZero rebates, and easy online account management with Sterling Municipal Light Department. Convenient, reliable, and community-focused energy solutions.

Service Forms

Financial Assistance Programs

Sterling Municipal Light Department
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Electric
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Residential Electric

Budget-Friendly Power

Affordable Electric Rates & Easy Management

Enjoy competitive electricity rates that help keep your household budget in check. With convenient tools like Smart Hub, you can effortlessly manage your energy usage, make payments, and track your account all in one place.

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Low Rates for Every Home

Explore our low, family-friendly rates.

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Simple Usage & Payments

Manage your energy usage and payments effortlessly.

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Residential Rates

Standard residential electric rates, charges, discounts, and billing terms for single-family homes and apartments.

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Residential Controlled Rates

Special residential electric rates for approved controlled-load services that are separately metered and managed by the utility.

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Residential Time-of-Use Rates

Time-of-use electric rates for residential customers, including EV charging, with different prices based on time of day and usage levels.

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Smart Saving Solutions

Simplify Your Energy Experience

Get Rewards with NextZero

We help you save money and energy through our partnership with the NextZero rebate program. From energy-efficient appliances to electric vehicle chargers, you’ll find a variety of rebate options to fit your lifestyle.

Learn About Rebates

Start or Manage Your Residential Service

Easily handle service requests with digitized forms, including the Utility Authorization form and other applicable sign-on forms. Whether you’re starting, stopping, or transferring, the process is now simpler than ever.

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Company

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Name*

Last 4 Digits of SSN*

Secondary Name

Email*

Phone Number*

Type of Residence**

Service Address*

Street Address City State ZIP Code

Mailing Address (if different)

Mailing Address*

Street Address City State ZIP Code

Billing Preference

Notification Preference

Service Start Date*

Select a Plan*

Setting up for ACH Payments

*This section is not required.

Bank Account

Bank Name

Name on Account

Routing Number

Account Number

Account Type

Checking Account

Savings Account

*Fee of $2.45 for every hundred being paid on bill from credit card processing company

Please Attach Copy of Drivers Licenses

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Signature*

Date*

At the rate and subject to Terms and Conditions as filed from time to time with the DPU of Massachusetts. I agree to abide by all rules and regulations of the Sterling Municipal Light Department and further agree to grant free and easy access to all property belonging to the SMLD.

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Financial Assistance Programs

Massachusetts’ Home Energy Assistance Program (HEAP), offered by Making Opportunity Count in partnership with the Department of Housing and Community Development, helps eligible households pay part of their winter heating bills.

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Making Opportunity Count (MOC)-Fuel Assistance

The Massachusetts Home Energy Assistance Program (HEAP) is a free program offered by Making Opportunity Count in partnership with the Department of Housing and Community Development. It helps eligible households pay a portion of their winter heating bills. Start your application here: https://www.mocinc.org/fuelassistance

Submit documents by:

Mail: Making Opportunity Count, 165B Mill Street, Suite 1B, Leominster, MA 01453
Email: fuelassistance@mocinc.org (Do not send to info@mocinc.org)
Fax: 978-334-0735
Drop Box: Available at our 165B Mill Street office

Home Energy Assistance Program (HEAP)

The Massachusetts Home Energy Assistance Program (HEAP), formerly known as LIHEAP, helps eligible renters and homeowners pay part of their winter heating bills. Funded by the Executive Office of Housing and Livable Communities and administered through local agencies, HEAP serves households statewide—regardless of heating source or whether heat is included in rent. This benefit is a grant and does not need to be repaid. Learn more or apply: https://www.mass.gov/info-details/learn-about-home-energy-assistance-heap#how-to-apply

Neighbor to Neighbor

Neighbor to Neighbor is a community-supported program that provides assistance to Sterling residents in need. Sterling residents interested in contributing through the round-up program can contact the office for details. For more information, please contact SMLD at 978-422-8267.

Weatherization Assistance Program (WAP)

The Weatherization Assistance Program (WAP) operates year-round and helps eligible households improve energy efficiency and reduce heating costs. Residents who qualify for LIHEAP, receive Supplemental Security Income (SSI), or receive Transitional Aid to Families with Dependent Children (TAFDC) may be eligible. Learn more: https://www.mass.gov/info-details/weatherization-assistance-program-wap

Heating System Repair & Replacement Program (HEARTWAP)

HEARTWAP provides emergency heating system repair or replacement services for eligible low-income households. The program is administered through local agencies—often the same agencies that manage HEAP—and the HEAP application also serves as the application for HEARTWAP. Learn more: https://www.mass.gov/info-details/learn-about-home-energy-assistance-heap

Residential Assistance for Families in Transition (RAFT)

The RAFT program provides short-term emergency financial assistance to help prevent eviction, foreclosure, utility shut-offs, and other housing crises. Apply here: https://www.mass.gov/how-to/apply-for-raft-emergency-help-for-housing-costs

Hardship Protections

If you or a household member has a serious medical condition or another protected status, you may qualify for additional utility protections. Guidelines and required documentation apply. Please contact SMLD for more information.

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Need help? We’re here to help with rebates, service requests, and community programs.

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Simplify Your Paperwork

Essential Service Forms

Choose and complete the forms you need for residential and rental services.

Contact SMLD

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Facebook

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Name*

Last 4 Digits of SSN*

Secondary Name

Email*

Phone Number*

Type of Residence

Service Address*

Street Address City State ZIP Code

Mailing Address (if different)

Mailing Address*

Street Address City State ZIP Code

Notification Preference*

Billing Preference

Service Start Date*

Select a Plan

No. of Lights - 53W LED - $7.98/month

Please enter a number greater than or equal to 1.

53W LED rate

No. of Lights - 85W LED - $13.56/month

Please enter a number greater than or equal to 1.

85W LED rate

No. of Lights - POLE CHARGE - $5/month

Please enter a number greater than or equal to 1.

Pole Charge rate

Please Attach Copy of Drivers License

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Signature*

Date*

At the rate and subject to Terms and Conditions as filed from time with the DPU of Massachusetts. I agree to abide by all rules and regulations of the SMLD. I further agree to grant free and easy access to said Department to read and maintain any equipment belonging to the SMLD.

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"*" indicates required fields

Contractor Information

Contractor Contact Name*

First Name Last Name

Business Name**

Business Phone

Business Address

Street Address City State ZIP Code

Customer Information

Customer Name*

Customer Phone

Customer Address

Street Address City State ZIP Code

Service Address (Lot No.)

Description of Service

Type of Building

Main Switch

Amps

Volts

Phase

Service Description

Type of Service

Building Status

Total # of Meters

Square footage of building

Will there be on site generation?

Distance of building to street

Description of Work

Site Plan Upload

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ATTACH A SITE PLAN IF AVAILABLE. INCLUDE: ROADS, SIDEWALKS, DRIVEWAYS, HYDRANTS, EASEMENTS, ETC

Authorization

By the signature affixed below, the SMLD, its Employees or Agents are hereby released of any damages resulting from electrically energizing service. It is further agreed that: 1.) All electrical URD service wiring will be done in accordance with the SMLD Underground Distribution Standards and Specifications. 2).All electrical wiring will confirm to the Standards of the Nation Electric Code. 3). All wiring will be inspected by an Electrical Inspector. 4).That the SMLD through its Agents or Employees may inspect the wiring of this property at any time.

The customer below hereby applies for electrical service and agrees to promptly pay all bills rendered for electric service. Must provide no less than three day notice to the SMLD to discontinue such service and further agrees to be bound by the SMLD's terms and conditions so called as they may exist from time to time.

Signature*

Date*

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Phone

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Name*

First Name Last Name

Email Address*

Phone Number*

Address*

Street Address City State ZIP Code

Mailing Address (check if different)

Mailing Address (if different)*

Street Address City State ZIP Code

Service Start Date*

Account No.

Please attach copies of Drivers Licences

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Signature*

Date*

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Instagram

This field is for validation purposes and should be left unchanged.

Name*

Last 4 Digits of SSN*

Email*

Phone Number*

Type of Residence

Service Address*

Street Address City State ZIP Code

Mailing Address (if different)

Mailing Address*

Street Address City State ZIP Code

Billing Preference

Notification Preference*

Service Start Date*

Setting up for ACH Payments

*This section is not required.

Bank Account for Residential Rental

Bank Name

Name on Account

Routing Number

Account Number

Account Type

Checking Account

Savings Account

Please Attach Copy of Drivers License

Drop files here or

Accepted file types: jpg, jpeg, png, pdf, heic, heif, Max. file size: 25 MB, Max. files: 4.

Signature*

Date*

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Residential Electric Services

Affordable Electric Rates & Easy Management

Low Rates for Every Home

Simple Usage & Payments

Residential Rates

Residential Controlled Rates

Residential Time-of-Use Rates

Simplify Your Energy Experience

Get Rewards with NextZero

Start or Manage Your Residential Service

Setting up for ACH Payments

Financial Assistance Programs

Essential Service Forms

Contractor Information

Customer Information

Description of Service

Authorization

Setting up for ACH Payments

978-422-8267

50 Main St, Sterling, MA 01564

customerservice@energysterling.com

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